Privacy Policy
Investor Grade | India DPDP + GDPR Aligned
Executive Summary
This page explains how CampusIRIS manages privacy, security, data handling, and platform usage while helping educational institutions operate confidently through a secure, transparent, and responsible ERP platform. Our privacy commitment ensures data is processed ethically, kept secure on reliable infrastructure, and remains fully under institutional ownership.
1. Introduction
CampusIRIS Innovations Pvt Ltd (“Company”, “we”, “us”, “our”) respects the privacy of its users and is committed to protecting their personal data. This policy explains how we collect, use, disclose, and safeguard your information when you access our website (www.campusiris.com) and our platform (app.campusiris.com).
We develop and operate our software with design considerations based on India’s Digital Personal Data Protection Act (DPDP Act, 2023) and global security guidelines.
2. Scope & Applicability
This policy governs data protection across the complete platform infrastructure for all active stakeholders interacting with the system:
3. Information We Collect
We collect and process personal and institutional data through our public website and education ERP modules:
Website Visitors
We use cookies and telemetry metrics to evaluate anonymized visitor paths and traffic patterns to optimize layout speeds. No personal identifier data is matched.
ERP Platform Users
- •Contact Information: Names, email addresses, and phone numbers verified for portal creation.
- •Role Identifiers: Permissions categorizations (e.g. Administrator, Faculty, Registrar, Student).
- •Usage Logs: Action timestamps, session security codes, and device details recorded to prevent account sharing or security breeches.
- •Uploaded Material: Institutional details, document verifications, fee lists, and exam records submitted by users.
4. How Information Is Used
CampusIRIS processes data strictly under explicit institutional direction and platform necessities:
Admissions
Automate enquiries and councillor assignments.
Academics
Maintain enrollment sheets, batch schedules, and marks.
Campus Finance
Calculate fee structures, concession waivers, and receipts.
Communication
Deliver automated email warnings and WhatsApp due alerts.
Reporting
Create compliance summaries, MIS audits, and outstanding analytics.
Support
Resolve bugs and ticket incidents submitted by users.
Security
Prevent unauthorized attempts and identify anomalous API requests.
Operational Updates
Optimize page speed, script responsiveness, and platform capabilities.
5. Data Ownership & Governance
Institutional Data Ownership
Educational institutions retain full ownership and control of all student profiles, fee collections, academics, and records stored within the CampusIRIS platform. CampusIRIS acts solely as a data processor, handling institutional information according to explicit contractual instructions and legal obligations.
- Zero claims or rights of resale on any institutional data.
- Supports secure, structural exports of data upon request or contract termination.
6. Data Sharing & Sub-processors
We coordinate with third-party subprocessors to maintain basic system tools. CampusIRIS never sells your information to data brokers or advertising networks.
Microsoft Azure
Secure cloud hosting, database containment, and storage
7. Security Practices
We leverage multi-tiered security protocols to safeguard campus databases:
Secure Data Handling
Data is stored and transmitted using modern cloud infrastructure security practices and access control.
Role-Based Access
Restricts record modification to authorized personnel only.
Microsoft Azure Hosting
Hosted in enterprise data environments to prevent physical breaches.
Secure Authentication
Enforce multi-factor verification and authenticated token signatures.
Continuous Monitoring
Log monitoring and latency alerts watch over system health.
Automated Backups
Daily snapshots to support disaster recovery pipelines.
Detailed Audit Trails
Chronological tracking of system actions and modifications.
Payment Isolation
We never store raw credit cards. Payments run on isolated PCI gateways.
8. Data Retention
Records are maintained only as long as necessary to perform operations or satisfy legal obligations:
| Record Type | Retention Duration |
|---|---|
| Account & Contact Data | Subscription duration + 2 years |
| Institutional Data | Subscription duration + 1 year |
| Billing Records | 7 years |
| Support Records | 3 years |
| Analytics | 26 months |
| Security Logs | 12 months |
9. Your Rights
Under applicable privacy frameworks, users maintain access rights over their personal identifiers:
Access
Access your personal data stored within our systems.
Correction
Correct or update inaccurate or incomplete records.
Deletion
Request erasure of your personal data where applicable.
Portability
Receive your data in a structured, commonly used format.
Restriction
Restrict or object to specific processing operations.
Withdraw Consent
Withdraw consent for data processing at any time.
10. Children’s Data
CampusIRIS is an enterprise B2B platform. We do not offer services directly to minors. Educational institutions uploading minor student records act as the data controller and are responsible for collecting parental consent where applicable. We process child-related profiles strictly under institutional request and instruction.
11. Policy Changes
We review and update our privacy guidelines annually. When updates occur, we modify the version index. Significant updates to our information handling processes will trigger notification alerts or update requests across our platform interfaces.
Privacy & Compliance Office
For privacy enquiries, data processing agreements (DPAs), or regulatory questions, contact our compliance desks directly.
CampusIRIS Innovations Pvt Ltd
Office Address: Innov8 Coworking Space – Graphix Tower,
Tower 2, Graphix, Block A, Industrial Area, Sector 62, Noida, UP 201309
Your Institution's Data Deserves Enterprise-Grade Protection
CampusIRIS is designed with security, privacy, and responsible data management at its core. Learn how we help educational institutions protect sensitive information while supporting modern campus operations.